Sidewall Tyres
Returns information
This page explains what this policy will cover. It is not the finished policy.
Pre-launch information — not yet in force
What this policy will cover
- how to report a tyre that is damaged, incorrect or not as described
- how we authorise, collect and inspect a returned tyre
- what condition a returned tyre needs to be in
- how refunds and replacements are handled once inspection is complete
Why it is not published yet
A policy is only useful if it describes what we will actually do. Ours depend on facts still being settled: our legal business identity, our correspondence and returns address, our supplier and carrier terms, and our insurance cover. Rather than publish plausible-looking wording we cannot yet stand behind, we are stating plainly that it is unfinished.
The complete policy, with the specific timescales and contact details it needs, will be published here before Sidewall Tyres accepts any order or payment. Nothing on this site creates a contract in the meantime.